City of Hope’s Sheri & Les Biller Patient and Family Resource Center has opened its new front door to patients.
Offering services since 2006, the Biller Patient and Family Resource Center provides patients and their family members and friends with tools to strengthen and empower themselves before, during and after treatment. The center aims to support seamless supportive care at City of Hope.
 The Biller Patient and Family Resource Center features a comfortable reading area for patients and caregivers. (Photo by Fred Lee) |
Patients and their caregivers can now find health education materials and computers at the center, as well as staff members who can help them locate more information. Staff members also can provide referrals to outside agencies and resources for transportation, housing and other support.
In addition to a comfortable, open reading area, the 2,845-square-foot center houses rooms for educational workshops, presentations and support groups, as well as rooms for private meetings with patient navigators, social workers, psychiatrists and other Department of Supportive Care Medicine staff.
Biller Patient and Family Resource Center administrators plan to host open houses during September and October for individual departments and programs throughout City of Hope. Faculty and staff will receive invitations for the open houses through e-mail.
The events will provide an opportunity to learn how the resource center service and staff can help support health-care professionals and their patients. Visitors will meet resource center staff and be able to enter a raffle for an iPod Touch.
The center was founded through a $2 million pledge from the Sheri & Les Biller Family Foundation. It is located in the Main Medical Building, directly behind the guest services desk. Information about the Biller Patient and Family Resource Center is available through ext. 3-CARE (32273) or www.cityofhope.org/billercenter.
