Experienced nurse and health-care executive Patricia “Tricia” Kassab, R.N., B.S.N., M.S., joined City of Hope as vice president of quality and patient safety on June 1. In this position, she provides executive leadership for the Department of Quality, Risk and Regulatory Management.
According to Liz Dunne, executive officer of the medical center, Kassab’s role in leading quality and patient safety for the medical center directly supports City of Hope’s strategic plan and mission.
 Patricia Kassab (Photo by Courtesy Patricia Kassab) |
“We are continuously evaluating and improving the patient experience at City of Hope,” said Dunne. “Tricia’s efforts are a vital part of those ongoing efforts.”
She will assess and direct improvements aimed at meeting the institution’s vision of providing the highest level of safety, speed and efficiency for patient care, Dunne added.
Kassab also will be responsible for maintaining standards consistent with accreditation by The Joint Commission and other regulatory and accrediting bodies.
Kassab previously worked at St. Joseph Health System in Orange County, Calif., where she served as assistant vice president of clinical quality and patient safety.
Prior to St. Joseph, she was manager of quality management and performance improvement at Hoag Memorial Hospital in Newport Beach, Calif., and she held several positions of increasing responsibility in the Sharp HealthCare system in San Diego.
Kassab is active in a number of professional organizations. She just completed a term as president of the California Association for Healthcare Quality, and she is a California Baldridge examiner for the California Awards for Performance Excellence.
Dunne also expressed gratitude for the work of Peggy Diller, R.N., M.S., who served as interim vice president, quality and patient safety. “Peggy’s commitment and expertise were essential as we sought the right candidate to fill this key leadership position,” said Dunne.
