Managed Care Inquiries:
If, after browsing this Web site, you have additional questions, you may either email us sdesbiens@coh.orgor contact the Managed Care Department at 626-256-HOPE (4673), Ext. 68650.
Please note that we are unable to answer questions about your specific benefits or medical coverage. For those inquiries, use the phone number on your insurance card or in your benefits book to call your managed care organization or insurance company directly
Billing Inquiries:
For questions about a bill from City of Hope Medical Center (to cover treatments and services), please call Patient Business Services at 1-800-270-HOPE (4673).
For questions about a bill from the City of Hope Medical Group (to cover physician/professional services), please call the Medical Group at 626-775-3200.
Becoming a Patient at City of Hope:
For information on becoming a patient at City of Hope, please e-mail becomingapatient@coh.org, or call New Patient Services at 866-434-HOPE (4673).
Other Inquiries:
For other general questions and information, see the phone numbers listed on the main City of Hope Contact Us page.