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 Information for Patients and Families

Become a Patient
To make an appointment for yourself, a family member or a friend, please complete and submit our Become a Patient Request Form.

Is My Insurance Accepted?
View a list of insurance companies with which City of Hope currently contracts. Even if your plan is included, check with your insurance company to make sure you are covered. Your insurance company/medical group will tell you if you need any authorizations.

Preparing for Clinical Appointments
We place a strong emphasis on well-being and convenience. From extended open hours to psychological, physical and spiritual services, our clinics provide a wide range of support for patients and families.

Treatments and Services
From prevention, to screening, to treatment, to rehabilitation, City of Hope cares for patients with expertise in numerous diseases and an array of world-class technologies and services.

Clinical Trials
At any given time, up to 40 percent of our eligible medical patients are involved in active clinical studies conducted by our multidisciplinary teams of investigators and physicians.

Medical Facilities
Light-filled, comforting, state-of-the-art medical facilities (including Helford Clinical Research Hospital, Michael Amini Transfusion Medicine Center (Blood Donor Center), Village Hospice, Geri and Richard Brawerman Center for Ambulatory Care and Rita Cooper Finkle and J. William Finkel Women's Health Center) surrounded by lush gardens provide healing environments designed to treat both body and spirit.

Patient and Visitor Guide
To answer your questions – large and small – we have compiled a helpful guide with maps and directions, phone numbers, lists of amenities and much more.

Patient and Community Education
Through seminars, such as Ask The Experts, literature, continuing medical education and public events, we address health issues that profoundly affect our patients and community.

Biller Patient and Family Resource Center
Made possible through a generous gift from the Sheri & Les Biller Family Foundation, the Sheri & Les Biller Patient and Family Resource Center embodies the heart and soul of City of Hope’s mission to care for the whole person.

Visitation Guidelines
Oftentimes, the emotional well-being of our patients depends on the steady love and presence of family and friends. We strongly encourage visits and strive to make them as welcoming as possible.

Important Phone Numbers
We understand the importance of reaching the people you want, when you want. Here you will find a directory of key phone numbers listed by department and facility.

 FAQs

City of Hope offers in-person medical evaluations only.
If you are a member of an HMO, you will need to obtain written authorization from your primary care provider or medical group in order to be seen at City of Hope.
You can submit the “Becoming a Patient Request Form” on behalf of a family member or friend. However, you must do so with their knowledge and consent. City of Hope cannot contact a patient who is referred by a friend or family member, if the patient is not aware that a request has been submitted on their behalf.
You can access Clinical Trials Online to find out about clinical trials that are being conducted at City of Hope right away; but you must first be seen by a doctor to discuss whether you are eligible to participate in a specific trial. Once the patient has been seen by a City of Hope physician, he or she will be provided with information about treatment and can inquire about clinical trials.
City of Hope does not offer routine pap smears. However, a referral can be made to our gynecology department if you are: already a patient, at high risk, on Tamoxifen with irregular bleeding, or having abnormal side effects from other hormonal therapy.

 Why City of Hope

City of Hope’s pioneering research has brought the world closer to cures for many life-threatening diseases, from cancer to diabetes.

Compassion drives our innovation. Every discovery we make and new treatment we develop gives patients the chance to live longer, better and more fully.
Learn more >>

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 Become a Patient

To make an appointment for yourself, a family member or a friend, please complete and submit our Become a Patient Request Form.

 Main Campus

City of Hope
1500 East Duarte Road
Duarte, CA 91010-3000
626-256-HOPE (4673)
800-423-7119
http://www.cityofhope.org/
 
City of Hope Campus Directions
NCI CCC LogoCity of Hope, An NCI-designated Comprehensive Cancer Center, is an innovative biomedical research, treatment and educational institution dedicated to the prevention and cure of cancer and other life-threatening illness.
Best Of logoCity of Hope has been named one of "America's Best Hospitals" in cancer and urology by U.S.News & World Report. Read more here...
NCI CCC LogoThe National Comprehensive Cancer Network®
(NCCN), a not-for-profit alliance of 21 of the world’s leading cancer centers, is dedicated to improving the quality and effectiveness of care provided to patients with cancer.
Best Of logoWe subscribe to the HONcode of the Healthcare on the Net Foundation.