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 Information for Patients and Families

Become a Patient
To make an appointment for yourself, a family member or a friend, please complete and submit our Become a Patient Request Form.

Is My Insurance Accepted?
View a list of insurance companies with which City of Hope currently contracts. Even if your plan is included, check with your insurance company to make sure you are covered. Your insurance company/medical group will tell you if you need any authorizations.

Preparing for Clinical Appointments
We place a strong emphasis on well-being and convenience. From extended open hours to psychological, physical and spiritual services, our clinics provide a wide range of support for patients and families.

Treatments and Services
From prevention, to screening, to treatment, to rehabilitation, City of Hope cares for patients with expertise in numerous diseases and an array of world-class technologies and services.

Clinical Trials
At any given time, up to 40 percent of our eligible medical patients are involved in active clinical studies conducted by our multidisciplinary teams of investigators and physicians.

Medical Facilities
Light-filled, comforting, state-of-the-art medical facilities (including Helford Clinical Research Hospital, Michael Amini Transfusion Medicine Center (Blood Donor Center), Village Hospice, Geri and Richard Brawerman Center for Ambulatory Care and Rita Cooper Finkle and J. William Finkel Women's Health Center) surrounded by lush gardens provide healing environments designed to treat both body and spirit.

Patient and Visitor Guide
To answer your questions – large and small – we have compiled a helpful guide with maps and directions, phone numbers, lists of amenities and much more.

Patient and Community Education
Through seminars, such as Ask The Experts, literature, continuing medical education and public events, we address health issues that profoundly affect our patients and community.

Biller Patient and Family Resource Center
Made possible through a generous gift from the Sheri & Les Biller Family Foundation, the Sheri & Les Biller Patient and Family Resource Center embodies the heart and soul of City of Hope’s mission to care for the whole person.

Visitation Guidelines
Oftentimes, the emotional well-being of our patients depends on the steady love and presence of family and friends. We strongly encourage visits and strive to make them as welcoming as possible.

Important Phone Numbers
We understand the importance of reaching the people you want, when you want. Here you will find a directory of key phone numbers listed by department and facility.

 Why City of Hope

City of Hope’s pioneering research has brought the world closer to cures for many life-threatening diseases, from cancer to diabetes.

Compassion drives our innovation. Every discovery we make and new treatment we develop gives patients the chance to live longer, better and more fully.
Learn more >>

 FAQs

After checking that City of Hope treats your cancer or other diagnosis, you can contact New Patient Services by calling 800-826-HOPE (4673) or by completing the online request form to begin the process.
City of Hope offers in-person medical evaluations only.
If you are a member of an HMO, you will need to obtain written authorization from your primary care provider or medical group in order to be seen at City of Hope.
You can access Clinical Trials Online to find out about clinical trials that are being conducted at City of Hope right away; but you must first be seen by a doctor to discuss whether you are eligible to participate in a specific trial. Once the patient has been seen by a City of Hope physician, he or she will be provided with information about treatment and can inquire about clinical trials.
City of Hope does not offer routine pap smears. However, a referral can be made to our gynecology department if you are: already a patient, at high risk, on Tamoxifen with irregular bleeding, or having abnormal side effects from other hormonal therapy.

 Patient Events

City of Hope CarePagesWith a few clicks of the mouse and strokes of a computer keyboard, City of Hope patients and their families can keep friends up to date with their progress. Patients and members of their support network can use CarePages to upload photos, write blogs and communicate on message boards.

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 Find a Doctor

City of Hope physicians treat and study deadly diseases such as cancer, HIV/AIDS and diabetes.To learn more about City of Hope physicians, their research, training and other points of distinction,  you may browse our database by doctor’s name, specialty or department.

 Become a Patient

City of Hope's compassionate staff helps patients along their path to treatment.To make an appointment for yourself, a family member or a friend, please complete and submit our Become a Patient Request Form, or call City of Hope at 800-826-HOPE (4673).

 Main Campus

City of Hope
1500 East Duarte Road
Duarte, CA 91010-3000
626-256-HOPE (4673)
800-826-HOPE (4673)
http://www.cityofhope.org/
 
City of Hope Campus Directions
NCI CCC LogoCity of Hope, An NCI-designated Comprehensive Cancer Center, is an innovative biomedical research, treatment and educational institution dedicated to the prevention and cure of cancer and other life-threatening illness.
Best Of logoCity of Hope has been named one of "America's Best Hospitals" in cancer and urology by U.S.News & World Report. Read more here...
NCI CCC LogoThe National Comprehensive Cancer Network®
(NCCN), a not-for-profit alliance of 21 of the world’s leading cancer centers, is dedicated to improving the quality and effectiveness of care provided to patients with cancer.
Best Of logoWe subscribe to the HONcode of the Healthcare on the Net Foundation.