Contacting Managed Care

Managed Care Inquiries
If you have additional questions, you may either email us at or contact the Managed Care Department at 626-256-HOPE (4673), ext. 86850.

Please note that we are unable to answer questions about your specific benefits or medical coverage. For those inquiries, use the phone number on your insurance card or in your benefits book to call your managed care organization or insurance company directly.
Billing Inquiries
For questions about a bill from City of Hope National Medical Center (to cover hospital/technical services), please call Patient Financial Services at 800-270-HOPE (4673).
For questions about a bill from the City of Hope Medical Foundation (to cover physician/professional services), please call the Medical Foundation at 626-775-3200.
For information on becoming a patient at City of Hope, please email, or call New Patient Services at 800-826-HOPE (4673).