Rotations
Under the guidance of the preceptor, the fellow will participate in a series of rotations with emphasis on process cores that have been designed to expose the fellow to a wide array of issues in health care administration. In each of the areas of the medical center, the fellow will spend time with senior management and departmental staff. The rotation schedule is designed to be flexible in order to match the interests and strengths of the fellow with the opportunities that exist at City of Hope.
Following are the 10 identified process cores:
- Financial Planning and Analysis
- Human Resources Management and Organizational Development
- Clinical Process
- Revenue Cycle
- Quality, Regulatory, Risk Management and Accreditation
- Information Technology Services/Telecommunications
- Marketing, Communications and Fundraising
- Environment of Care and Safety
- Facilities Planning and Development
- Professional Clinical Faculty Relations/Medical Group Management
Project work is a significant component of the fellowship experience. Projects are comprehensive and substantive, and provide opportunities for the fellow to develop marketable and effective administrative and communication skills, as well as build valuable professional relationships within the organization.
Past project work has included:
- Organization-wide preparation for Joint Commission site visits
- Budget planning and monitoring
- Process redesign of the ambulatory care center
- Health Insurance Portability and Accountability Act compliance training coordination and administration
- Cost, utilization and quality analysis of language interpreter program
- Development of healthcare occupations internship for local high school students
- Implementation of benchmarking standards for the Blood Donor Apheresis Center
- Coordination and evaluation of prostate cancer screening program
- Performance improvement evaluation of pharmacy system functionality
- Allocation of departmental costs for Professional Medical Services Agreement utilizing time and space occupancy studies
- Facilitation of medical center transition efforts to replacement hospital
