A National Cancer Institute-designated Comprehensive Cancer Center

Make an appointment: 800-826-HOPE

Patient Care Overview

Patient Care at City of Hope
At City of Hope, our patients are men, women and children who seek the best hope to live their lives to the fullest.
 
Our reputation for groundbreaking discoveries, innovative treatments and compassionate patient care makes us a leader in the fight to help patients here and around the world conquer cancer, diabetes, HIV/AIDS and other life-threatening diseases.
 
For us, scientific excellence matters because people matter. Every clinical trial we conduct, promising treatment we pursue, and resource, service and comfort we provide stems from our primary mission to heal the whole person. That means caring for the emotional, spiritual, as well as physical, well-being of our patients and their caregivers.
 
Our physicians rank among the nation’s foremost experts in the treatment of cancer, diabetes and other serious diseases. Learn about their specialties, research and other points of distinction.
 
Physicians in the United States and throughout the world are welcome to refer patients to City of Hope. They may do so by contacting us directly either online or by phone.
 

  • In Duarte, near Los Angeles, light-filled, comforting, state-of-the-art medical facilities surrounded by lush gardens provide healing environments designed to treat both body and spirit. City of Hope's Community Practices also bring care closer to many  patients' homes, making their cancer diagnosis, therapy and follow-up more convenient.
     

  • City of Hope - Duarte sees patients at all points in their care, from diagnosis, to treatment, to follow-up. You can request to become a City of Hope patient online or over the phone, learn how to schedule consultations and get information about insurance and billing.
     

  • View a list of insurance companies with which City of Hope currently contracts. Even if your plan is included, check with your insurance company to make sure you are covered. Your insurance company/medical group will tell you if you need any authorizations.
     

  • Embodying City of Hope’s mission to care for the entire person, all of our medical patients and their loved ones have access to the Department of Supportive Care and the Sheri & Les Biller Patient and Family Resource Center, which offers a wide array of support and educational services.
     
  • Interpreter Services

    City of Hope offers free interpretation for patients and caregivers whose first language is not English. Please call 626-256-HOPE (4673), ext. 62282, to reach the Clinical Social Work office.
     
  • Patient and Community Education

    Through seminars and events, we address health issues that profoundly affect our patients and community.
     
  • Ask the Experts
    City of Hope’s free Ask the Experts series features our leading scientists and physicians as they discuss a different health topic during presentations scheduled throughout the year. Click here for a listing of upcoming events.
     
  • Center of Community Alliance for Research and Education (CCARE)
    CCARE is a powerful partnership between City of Hope researchers and educators and key representatives of the community. Through a vibrant cross-pollination of ideas, we seek to eliminate healthcare disparities in underserved (and often overlooked) patient populations, empower patients by making them informed and active participants in their own health and well-being, and offer the most innovative and advanced treatments available, setting a new standard of care.
 

  • City of Hope strives to give patients the best care. Everyone on our staff believes that patients and their families are their first priority. And we’re always trying to get even better.
 
 

Our Clinical Programs

A national leader in cancer treatment and prevention, City of Hope is steadfast in its drive to offer more positive outcomes to patients everywhere. Our research innovations become advances in patient care without delay, because people fighting cancer need better options – now.

Brain Tumors

The close collaboration of a multidisciplinary team of specialists ensures that patients receive the most effective brain tumor treatments known, including possible access to promising investigative therapies.
 

Breast Cancer

Our breast cancer program offers women the most advanced and compassionate care possible, including access to state-of-the-art technologies and therapies, some of which are not yet available at other medical centers.
 

Gastrointestinal Cancers

Highly experienced in diagnosing and treating patients with gastrointestinal cancers, our multidisciplinary team of specialists is persistent in pursuing new research and therapies to improve outcomes for abnormalities of the digestive system, specifically the
 
 

 

Gynecological Cancers

From genetic diagnosis to the development of novel therapies for patients with advanced disease such as
 
 
our gynecologic oncology treatments feature a multidisciplinary approach to care.
 

Head and Neck Cancers

Our renowned multidisciplinary team of head and neck experts specializes in the complex procedures often necessary to eradicate these tumors such as
 
 
while preserving vital structures and function.
 

Hematologic Cancers

City of Hope combines important research discoveries with superior clinical techniques to diagnose, evaluate and provide the most advanced treatments for acute and chronic 
 
 
We also lead in the field of hematopoietic cell transplantation (HCT) as one of the world’s largest and most successful transplant centers with more than 11,000 transplants performed to date.
 

Hereditary Cancers Screening and Prevention

Some forms of cancer, including certain types of breast cancer, ovarian cancer, and colorectal cancer, may be inherited.
 
City of Hope Cancer Screening & Prevention Program sm provides genetic testing and counseling services to evaluate patients who may be at risk for hereditary cancers and suggest proactive strategies to prevent these cancers from developing.
 

Leukemia

Pioneers in advancing care for all forms of  leukemia, City of Hope is a leader in setting standards for treatment worldwide and in improving long-term outcomes for both children and adults.
 

Liver Cancer

Customized treatment programs using the latest technologies, including minimally invasive surgery and innovative chemotherapy delivery systems, are a hallmark of our multidisciplinary approach to liver cancer.
 

Lung Cancer

The most advanced diagnostic and radiation technologies available, access to our clinical trials program and the coordinated care of specialists combine to provide the best possible outcomes for lung cancer patients.
 

Lymphoma

Recognized internationally for our lymphoma research, City of Hope treats patients with the newest lymphoma treatments available, including therapies available only here.
 

Multiple Myeloma

From the use of novel therapies to the vigorous pursuit of stem cell transplantation, our treatments offer patients battling multiple myeloma greater hope than ever.
 

Musculoskeletal Tumors

A coordinated team of bone cancer experts deliver comprehensive treatments that integrate new and powerful anticancer drugs with strategies to spare patients’ limbs.
 

Myelodysplasia

City of Hope physicians and researchers continue to lead the way in improving diagnosis, treatments and outcomes in patients with  myelodysplasia.
 

Pediatric Cancers

Within a compassionate, family-centered environment, our pediatric cancer specialists are at the forefront of cancer care, developing treatment programs that strive to minimize hospitalization and design treatments for the best possible long-term survivorship.
 

Pituitary Tumors

An aggressive approach to treating pituitary tumors and helping patients achieve the most positive outcomes possible.
 

Prostate Cancer

We have performed more advanced robotic procedures for prostate cancer than any other facility on the West Coast. Our innovative treatment options and technologies can help patients recover faster, with fewer side effects.
 

Skin Cancer/Melanoma

We employ the latest research and investigative developments to improve treatment outcomes for  melanoma and all  skin cancer patients, from the use of advanced diagnostic imaging technology to our expertise in molecular medicine.
 

Spine Tumors

City of Hope combines breakthrough investigative therapies, superior surgical techniques and the most advanced treatments to give patients with spine tumors some of the latest treatments available anywhere.
 

Urology and Urologic Cancers

Our researchers and clinicians are leading the way in developing innovative methods for preventing, detecting and treating urologic cancers such as
 
 

Women's Cancers

The City of Hope Women’s Cancers Program brings together physicians and researchers from across the institution who are committed to diagnosing, treating and preventing cancers of the 
 
 

Our Specialized Treatments and Services

City of Hope is a new model of cancer treatment center. Here, medical research and clinical care are integrated, speeding the application of scientific discoveries into better, more effective patient cancer treatments. As a Comprehensive Cancer Center – the highest designation given by the National Cancer Institute – we are widely regarded as a leader in cancer prevention, treatment and education.

Anesthesiology

Our team is at the forefront of delivering innovative anesthesia care for the unique surgical procedures performed at City of Hope.
 

Diabetes and Endocrinology

As one of only 14 institutions in the United States to be designated an islet cell transplant center by the Juvenile Diabetes Research Foundation, City of Hope stands at the forefront of progressive therapies and procedures to effectively treat diabetes and other endocrine-related disorders.
 

Hematopoietic Cell Transplantation

City of Hope leads in the field of hematopoietic cell transplantation (HCT) as one of the world’s largest and most successful transplant centers with more than 11,000 transplants performed to date.
 

Histocompatibility Laboratory

The Histocompatibility Laboratory at City of Hope provides the highest standard of human leukocyte antigen typing services on a contract basis, as well as for City of Hope’s Department of Hematology & Hematopoietic Cell Transplantation.
 

Interventional Radiology

As part of a multidisciplinary team approach in the treatment of cancer and cancer related disorders, interventional oncology is the fourth arm of cancer therapies, including medical oncology, surgical oncology and radiation oncology.
 

Medical Oncology and Therapeutics Research

The Department of Medical Oncology and Therapeutics Research focuses on the treatment and prevention of solid tumor malignancies.
 

Pathology

The Department of Pathology at City of Hope is recognized worldwide for its diagnostic excellence. Laboratories lead by renowned investigators and equipped with highly sophisticated technologies enable us to provide physicians and their patients with accurate diagnoses of even the most elusive diseases.
 

Radiation Oncology

Radiation Oncology is one of the three main oncology specialties involved in the successful treatment of cancer.
 

Rehabilitation

Treatments for cancer and other diseases can sometimes have long-term effects for cancer survivors.  At City of Hope, we seek to heal the whole person through rehabilitative therapies that help restore independence, enhance day-to-day functioning and assist with adjustments to any temporary or permanent physical changes.
 

Screening Services

Screenings are among the best defenses against cancer, providing opportunities for individuals and their physicians to develop plans to help prevent cancer (link to cancer page) or detect it at its earliest and most curable stages.
 
To help you understand your cancer risk, City of Hope offers comprehensive assessments that focus on family history and genetics, along with environmental and lifestyle factors.
 

Surgery

City of Hope’s Department of Surgery provides the highest quality surgical care for our patients in an environment where research and compassionate care thrive. The department is at the forefront of surgical advances and specializes in the latest  minimally-invasive and laparoscopic procedures, and is a world-leader in robotic-assisted techniques.
 

Ask the Experts

Ask the Experts is a free community series, featuring leading medical and scientific experts at City of Hope. Several times a year, you will hear about the latest breakthroughs in cancer research, cancer treatment, prevention, health and wellness, and other information on other life threatening diseases. View upcoming events below for topic, speakers, directions and additional information. You also have the opportunity to register/sign up online for the particular event as well as adding the event directly to your personal calendar.
 
 
 
Last month: Cancer Urban Legends: Fact or Fiction

Does deodorant cause cancer? Do foods cause cancer? How do I know what is true? Hear from City of Hope physician and research experts, who debunk myths, help you understand why things are true or not true, and give you the real cancer facts.



 
 
 

Community and Patient Events

City of Hope believes that education is critical to improving the health and well-being of our patients and the public at large. Through seminars, literature and more, our community outreach helps people make better decisions about their health.  We also offer support groups for patients with breast, blood, brain, prostate, kidney and other cancers. The Biller Family and Patient Resource Center will add new support groups for other cancer types, as well as for people with other specific needs, such as family caregivers and young adults with cancer. City of Hope community events and support group meeting dates and times are available on the calendar below.  For other support groups in the community, please visit Community Resources.

 
City of Hope Locations

Obesity linked to higher death risk in some breastcancers

Obesity linked to higher death risk in some breast cancers

Obesity may increase the risk of death from early-stage breast cancer, according to a new study from the University of Oxford. The study focuses on estrogen receptor-positive, or ER-positive, breast c...

May 16, 2014

 
Cervical cancer study suggests extended screening might benecessary

Cervical cancer study suggests extended screening might be necessary

Rates of cervical cancer in the United States have been greatly underestimated, especially among women in their 60s and black women, according to a new study in the journal Cancer. Previous estimates ...

May 15, 2014

 
Lung cancer expert not buying ASCO report on screenings’cost

Lung cancer expert not buying ASCO report on screenings’ cost

New screening guidelines for lung cancer could save thousands of lives – but it won’t come cheap, according to a mathematical model devised to estimate Medicare costs for screening seniors who fit the...

May 14, 2014

 
Celebrating thousands of lives at Bone Marrow TransplantReunion

Celebrating thousands of lives at Bone Marrow Transplant Reunion

Some celebrated decades of being cancer-free, treating the date of their bone marrow or stem cell  transplant like a second birthday. Others celebrated having made it just a few months past ...

May 13, 2014

 
Patient: Song by Christina Grimmie of ‘The Voice’ pulled methrough

Patient: Song by Christina Grimmie of ‘The Voice’ pulled me through

City of Hope patient Kathleen “Kat” Muller, now 23, has been through two bone marrow transplants to combat aplastic anemia and is now on the road to recovery. She credits the support of her frien...

May 12, 2014

 
 
Physicians in the United States and throughout the world are welcome to refer patients to City of Hope.

There are a number of options you can choose from to refer a patient:

  • Call 800-826-HOPE (4673) to speak with a patient referral specialist.
  • Fax the patient face sheet to 626-301-8432
  • Complete an online callback request form
 
Your insurance company/medical group will tell you if you need any authorizations. You can also find out what, if any, co-payments and deductibles will be your responsibility.
Clinical Trials
Our aggressive pursuit to discover better ways to help patients now – not years from now – places us among the leaders worldwide in the administration of clinical trials.
 
City of Hope is one of only 41 Comprehensive Cancer Centers in the country, the highest designation awarded by the National Cancer Institute to institutions that lead the way in cancer research, treatment, prevention and professional education.
NEWS & UPDATES
  • Eleven years ago, lymphoma patient Christine Pechera began the long road toward a cancer-free life. She had been diagnosed with non-Hodgkin lymphoma and told by doctors elsewhere that her lifespan likely would be measured in months, not years. Refusing to give up, she came to City of Hope for a second opinion. ...
  • Brain surgery is not for the faint of heart. It takes courage, as well as curiosity and compassion. The truly great surgeons also have a desire to find new, and better ways, of healing the brain. Enter Behnam Badie, M.D., chief of neurosurgery at City of Hope. Now a pioneer in brain tumor treatment, Badie enter...
  • Elizabeth Budde, M.D., Ph.D., wants to encourage infighting. She aims to turn the immune system on itself — to the benefit of patients with acute myeloid leukemia, or AML. AML arises when abnormal white blood cells grow out of control, amassing in the bone marrow and interfering with normal blood cell developme...
  • Six, to date; more soon. Outpatient bone marrow transplants, that is. Finding new ways to deliver quality care with the greatest benefit is a priority for a patient-centered institution like City of Hope. For example, not every bone marrow transplant patient needs to check into the hospital for treatment. In fa...
  • The best measure of success in the fight against cancer is in lives saved and families intact, in extra days made special simply because they exist. Yuman Fong, M.D., chair of the Department of Surgery at City of Hope, understands what precedes that special awareness. When cancer strikes, one minute a person ma...
  • In cancer, expertise matters. So do survival rates, patient safety, patient services and many other factors. City of Hope understands this, as does U.S.News & World Report. The magazine’s 2014-2015 list of best hospitals for cancer once again includes City of Hope, ranking the institution 12 out of 900 elig...
  • At 29, Kommah McDowell was a successful young professional engaged to be married to her best friend. She worked in the financial services sector and kick-boxed to keep in shape and to relax. Then came the diagnosis of triple-negative inflammatory breast cancer, a rare and very aggressive form of breast cancer. ...
  • The well-known drug tamoxifen might not always be the best choice for premenopausal women who have undergone treatment for breast cancer and face a heightened risk of recurrence. A new study suggests that the aromatase inhibitor exemestane, or Aromasin, works slightly better than tamoxifen in preventing cancer ...
  • At age 44, Bridget Hanchette, a mother of three from La Crosse, Wisconsin, was diagnosed with grade IV glioblastoma, the most aggressive type of malignant brain tumor. The cancer grows and spreads quickly, making it difficult to treat. Most patients with this diagnosis are not given much hope, but Hanchette’s i...
  • Survival rates for childhood cancer have improved tremendously over the past few decades, but postcancer care hasn’t always kept up. More children than ever are now coping with long-term complications and side effects caused by their disease and treatment — one of those being learning difficulties. A new ...
  • When Sheldon Querido, a retired manufacturer’s representative, was diagnosed with bladder cancer, his doctor told him that he’d need to have his bladder removed – and that he’d have to wear an external urine-collection bag for the rest of his life. “My first response was ‘I donR...
  • To stop smoking, two approaches might be better than one. A new study has found that using the medication varenicline, or Chantix – along with nicotine patches – was more effective than the medicine alone in helping people quit. The study, conducted by Stellanbosch University in Cape Town, South Africa, and pub...
  • John Cloer was three months shy of his third birthday in 2004 when he was diagnosed with acute lymphoblastic leukemia. For the next three and a half years, he received chemotherapy at City of Hope, finally obtaining long-term remission. His parents Bill and Gina, along with John and his younger brother Steve, r...
  • News about the risks or benefits of widespread cancer screening seem to arrive daily – 3D mammography for breast cancer, CT scans for lung cancer, PSA tests for prostate cancer and now pelvic exams for some women’s cancers. Missing in the headlines is a reflection of how cancer detection is evolving. Today’s ca...
  • Adults with sickle cell disease soon may have a new treatment option: bone marrow transplants. Children with sickle cell disease have been treated successfully with transplantation of bone marrow, more officially known as hematopoietic stem cells, from other people. But the procedure has been less successful in...