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Managed Care Inquiries
If, after browsing this Web site, you have additional questions, you may either email us sdesbiens@coh.org or contact the Managed Care Department at 626-256-HOPE (4673), ext. 68650.

Please note that we are unable to answer questions about your specific benefits or medical coverage. For those inquiries, use the phone number on your insurance card or in your benefits book to call your managed care organization or insurance company directly

Billing Inquiries
For questions about a bill from City of Hope National Medical Center (to cover treatments and services), please call Patient Business Services at 800-270-HOPE (4673).

For questions about a bill from the City of Hope Medical Foundation (to cover physician/professional services), please call the Medical Foundation at 626-775-3200.

Becoming a Patient at City of Hope
For information on becoming a patient at City of Hope, please e-mail becomingapatient@coh.org, or call New Patient Services at 800-826-HOPE (4673).

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City of Hope's compassionate staff helps patients along their path to treatment.To make an appointment for yourself, a family member or a friend, please complete and submit our Become a Patient Request Form, or call City of Hope at 800-826-HOPE (4673). Learn more >>
NCI CCC LogoCity of Hope is one of 40 Comprehensive Cancer Centers, the highest designation bestowed by the National Cancer Institute and a recognition of excellence in cancer treatment, research, prevention and education.
City of Hope strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced.
NCI CCC LogoThe National Comprehensive Cancer Network®
(NCCN), a not-for-profit alliance of 21 of the world’s leading cancer centers, is dedicated to improving the quality and effectiveness of care provided to patients with cancer.
Best Of logoWe subscribe to the HON code of the Healthcare on the Net Foundation.