Involvement and Special Project Work

Organizational Involvement
Under the guidance of the preceptor, the fellows are involved throughout the organization in each of the major entities and departments within City of Hope.  This involvement is designed to expose the fellow to a wide array of issues in health-care administration. In each of the areas of the medical center, research enterprise, development wing, and medical foundation, the fellow will spend time with senior management and departmental staff. The schedule of involvement during the year is designed to be flexible in order to match the interests and strengths of the fellows with the opportunities that exist at City of Hope.
Fellows will gain experience in and exposure to the following key areas:
  • Financial Planning and Analysis
  • Human Resources Management and Organizational Development
  • Clinical Process
  • Revenue Cycle
  • Quality, Regulatory, Risk Management and Accreditation
  • Information Technology
  • Marketing, Communications and Fundraising
  • Environment of Care and Safety
  • Facilities Planning and Development
  • Professional Clinical Faculty Relations / Medical Group Management
Project Work
Project work is a significant component of the fellowship experience. Projects are comprehensive and substantive, and provide opportunities for the fellow to develop marketable and effective administrative and communication skills, as well as build valuable professional relationships within the organization.
Past project work has included:
  • Development of a lung cancer screening and tobacco cessation program
  • Formation of an expanded pathology outreach services program
  • Leading the operational implementation of a robust value analysis process
  • Negotiations of union agreements
  • Organization-wide preparation for Joint Commission site visits
  • Budget planning and management for the medical center
  • Process redesign of the ambulatory care center
  • Cost, utilization and quality analysis of a language interpreter program
  • Implementation of benchmarking standards for the Blood Donor Apheresis Center
  • Coordination and evaluation of a prostate cancer screening program
  • Performance improvement evaluation of pharmacy system functionality
  • Allocation of departmental costs for Professional Medical Services Agreement utilizing time and space occupancy studies
  • Facilitation of medical center transition efforts to replacement hospital and outpatient facilities
  • Performance improvement and redesign of inpatient rounding
  • Creation of a medical center business continuity plan for operational disaster recovery