EpicCare is a secure, HIPAA-compliant, web-based tool that connects external physicians and clinical teams to City of Hope. Users can access EpicCare anywhere with an internet connection and computer. For technical support, call 626-218-4367 (626-218-HELP).

Who Can use EpicCare?

EpicCare is for:
  • City of Hope referring physicians and associated office staff
  • Community-based care partners, including hospitals, medical groups/IPAs, private practices and transitional/long-term care facilities

​What are the benefits of EpicCare?

You can use EpicCare to:
  • Request electronic patient referrals to any City of Hope location, as well as submit patient documents
  • Attach electronic records in real time
  • Proactively track patient referrals, appointments and more
  • Have secure two-way communication with City of Hope physicians and link your message to patient documents or charts for ease of reference
  • Maintain continuity of care with patients at City of Hope

Simplified Referrals and Patient Status Tracking

  • Create referrals to any City of Hope location and track past and future patient appointments.
  • View progress notes, medication lists, discharge summaries, orders and test results on demand without needing to request records to be faxed or mailed.
  • Track status of submitted requests.
  • Reduce care duplication.

Secure Orders | Mammogram Screenings

You can submit electronic orders for mammogram screenings and view results through the secure portal.

How do I enroll in EpicCare?

In order to register for EpicCare, you'll need:
  • NPI number (clinical staff only)
  • License number and state license issued (clinical staff only)
  • Site name, address, phone and fax number
  • Your first name and last name
  • Your work email
Enroll in EpicCare now. Once approved, we'll email you a confirmation and login information.

How Do I Access EpicCare Training?

It is our priority to ensure that our partners receive quality and reliable service. Our professional staff is always available to help address any questions and concerns. Contact your territory physician liaison to receive training on how to access EpicCare.

Duarte main campus

Doug Nyland
[email protected]

Antelope Valley

San Gabriel Valley, Pasadena, South Pasadena, Arcadia, West Covina, Glendora

Glendale, Mission Hills (CPS and RAD ONC), West Hills, Sherman Oaks, Santa Clarita (CPS and RAD ONC), Simi Valley, Thousand Oaks, Antelope Valley, South Bay

Suzanne Gutterman
[email protected]

Glendora, West Covina, Upland, Corona, Palm Springs, Riverside, San Bernardino, Temecula, Wildomar

Riverside, Temecula, Wildomar, Corona

Santa Clarita, Mission Hills

South Bay

Upland, San Bernardino, Colton, Palm Springs

Marcel Mungaray III
[email protected]

Thousand Oaks, Simi Valley, Sherman Oaks, West Hills

Newport Beach

Susan Fox
[email protected]

Contact Us

If you don't know your liaison or have further questions, please contact:
Terri Gore, Director, Physician Relations and Outreach
Enterprise Growth and Innovation
[email protected]
Suzanne R. Gutterman, M.P.H., Manager, Physician Relations and Outreach
Enterprise Growth and Innovation
[email protected]
Josette Mittica, Manager, Physician Relations and Outreach
Enterprise Growth and Innovation
[email protected]