City of Hope forum for health care executives explores how to embrace diversity and inclusion as a growth strategy

September 12, 2017
City of Hope
[email protected]
Leaders can evaluate how prepared their organizations are for changing demographics of patient population and workforce
DUARTE, Calif. — City of Hope, a world-renowned independent research and treatment center for cancer and diabetes, will host a day-long forum on Tuesday, Sept. 19, for senior health care executives to explore why and how they can best prepare for the unique needs of increasingly diverse patient populations.

The forum will include panel discussions and presentations on how health care organizations can invest in what’s called the Cultural Demographic Shift – a term that refers to the fact that culturally diverse segments of the U.S. population have reached critical mass. According to Nielsen, Hispanic, Asian and African-American populations will make up more than half of the U.S. population by 2050.

“As health care leaders, we are all committed to making a meaningful difference in the lives of the people in our diverse communities,” said Kety Duron, City of Hope chief human resources and diversity officer. “Our goal is to learn more about how our patient populations and communities are evolving, and how we can put that knowledge into action.”
Titled Diversity and Inclusion: A Growth Strategy Imperative, the forum will be held at City of Hope’s Duarte campus. Presenters/panelists include leaders from City of Hope, American College for Healthcare Executives, California Hospital Medical Center, Cardinal Health, CVS Health, Glenn Llopis Group, Institute for Healthcare, IW Group, Kaiser Permanente, Providence St. Joseph Health, Public Health Institute, Sodexo and Three-Sixty Advisory Group.

“The impact of the Cultural Demographic Shift is encouraging organizations to reinvent the way they work to engage more authentically with their patients, as well as their employees,” Duron said. “We’ve pulled together a stellar group of leaders who will share the insights they’ve gained from their own experiences of working toward diversity through inclusive leadership. This is a learning process for all of us, and one that will make our organizations stronger health partners for our patients and our communities.”

Panel discussions will address such challenges as:
  • How to deliver real, sustainable value to diverse populations that are trying to trust and engage with the health care system.
  • How to move from tracking demographics on the surface to diving deeper to identify a collective mindset.
  • How to close the gap between shift populations who now have health insurance and their access to health care and physicians culturally equipped to help them.
  • How to build a workforce that is ready for, and part of, these cultural demographic shifts.

To learn more about City of Hope’s perspective on the Cultural Demographic Shift, click here.

About City of Hope
City of Hope is an independent research and treatment center for cancer, diabetes and other life-threatening diseases. Designated as one of only 49 comprehensive cancer centers, the highest recognition bestowed by the National Cancer Institute, City of Hope is also a founding member of the National Comprehensive Cancer Network, with research and treatment protocols that advance care throughout the world. City of Hope is located in Duarte, California, just northeast of Los Angeles, with community clinics throughout Southern California. It is ranked as one of "America's Best Hospitals" in cancer by U.S. News & World Report. Founded in 1913, City of Hope is a pioneer in the fields of bone marrow transplantation, diabetes and numerous breakthrough cancer drugs based on technology developed at the institution. For more information about City of Hope, follow us on Facebook, Twitter, YouTube or Instagram.