City of Hope celebrates earning one of nursing’s highest honors

Zen Vuong
The prestigious Magnet® recognition from the American Nurses Credentialing Center highlights City of Hope’s world-class nursing team and their superior level of compassionate patient care
DUARTE, Calif. — City of Hope, a world-renowned independent research and treatment center for cancer, diabetes and other life-threatening diseases, and its nursing team have achieved the prestigious Magnet® recognition from the American Nurses Credentialing Center (ANCC). It is the comprehensive cancer center’s first Magnet recognition — one of the highest honors in nursing.
The Magnet recognition is a national acknowledgement of City of Hope’s commitment to both outstanding health care delivery and improved patient outcomes. Only 9% of all hospitals nationwide have earned the Magnet recognition, and only 12% of hospitals in California have it.
City of Hope also received six exemplars, or special recognitions, for having a highly educated nursing staff, extraordinary performance in patient satisfaction and superb prevention of surgical harm. These exemplars demonstrate City of Hope’s commitment to personalized care and the expert skill of its nurses.
“We are extremely proud of our nursing staff and all they do for the patients, families and communities we serve,” said Robert Stone, the comprehensive cancer center’s president and CEO and the Helen and Morgan Chu Chief Executive Officer Distinguished Chair. “This is a tremendous honor for City of Hope, as it reflects the outstanding quality of care and teamwork across our entire clinical organization.”
A hospital or medical center must undergo rigorous review before a Magnet recognition is given. The process includes a written submission that demonstrates stellar performance in more than 80 standards. Delegates from the credentialing body visited City of Hope virtually, toured more than 50 units or departments, and listened to comments from over 500 nurses and staff before a decision was made.
“Our nurses, nursing leaders and the entire City of Hope organization have worked toward the goal of Magnet recognition for many years,” said Susan J. Brown, Ph.D., R.N., City of Hope’s chief nursing officer and senior vice president of patient care services. “They have earned this recognition, and I’m thrilled to see them recognized for their selfless efforts on behalf of our patients.”
According to ANCC research, Magnet recognition is associated with positive outcomes such as higher patient satisfaction, lower mortality risk and higher job satisfaction among nurses. These outcomes align closely with City of Hope’s century-long mission of providing patients with the best possible and most compassionate care.
“Our medical center is built around our patients, and nursing excellence is absolutely vital to successful outcomes for patients and to the success of the organization,” said Michael Caligiuri, M.D., president of City of Hope National Medical Center and the Deana and Steve Campbell Physician-in-Chief Distinguished Chair. “I am very proud of this recognition of the excellence of our nursing team, and I’m just as pleased about what this means for the patients and families who rely on us every day.”
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About City of Hope
City of Hope is an independent biomedical research and treatment center for cancer, diabetes and other life-threatening diseases. Founded in 1913, City of Hope is a leader in bone marrow transplantation and immunotherapy such as CAR T cell therapy. City of Hope’s translational research and personalized treatment protocols advance care throughout the world. Human synthetic insulin, monoclonal antibodies, and numerous breakthrough cancer drugs are based on technology developed at the institution.  Translational Genomics Research Institute (TGen) became a part of City of Hope in 2016. AccessHopeTM, a wholly owned subsidiary, was launched in 2019, dedicated to serving employers and their health care partners by providing access to City of Hope’s exceptional cancer expertise. A National Cancer Institute-designated comprehensive cancer center and a founding member of the National Comprehensive Cancer Network, City of Hope is ranked among the nation’s “Best Hospitals” in cancer by U.S. News & World Report. Its main campus is located near Los Angeles, with additional locations throughout Southern California and in Arizona. For more information about City of Hope, follow us on FacebookTwitterYouTube or Instagram.
About ANCC’s Magnet Recognition Program®
The Magnet Recognition Program® — administered by the American Nurses Credentialing Center, the largest and most prominent nurses credentialing organization in the world — identifies health care organizations that provide the very best in nursing care and professionalism in nursing practice.
The Magnet Recognition Program is the highest national honor for nursing excellence and provides consumers with the ultimate benchmark for measuring quality of care. For more information about the Magnet Recognition Program and current statistics, visit