City of Hope complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. City of Hope does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. City of Hope provides:
- Free aids and services to people with disabilities to communicate effectively such as qualified sign language interpreters or written information in other formats (large print, audit, accessible electronic formats, other formats)
- Free language services to people whose primary language is not English, such as qualified interpreters or information written in other languages.
If you need these services, contact the City of Hope Department of Clinical Social Work at 626-256-4673, ext. 62282.
If you believe that City of Hope has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with the City of Hope Patient Advocate at 626-256-4673, ext. 62285.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201 1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at: https://www.hhs.gov/ocr/complaints/index.html.
Language assistance services are available. For more information, please download below: