The following is a brief description of
services and policies.
The library is staffed Monday through Friday from 8 a.m. to 6 p.m., but City of Hope staff and students may access the library anytime. Please request after hours library access by contacting Security at 626-256-4673, ext. 62006. To enter the library outside of business hours swipe your employee badge at the west door, located off the walkway between the library and Hilton building. Contact Security if you are unable to access the library using your badge, or if you observe inappropriate or suspicious behavior.
Eleven computers are available in the library for patron use. Installed on these computers are the Microsoft Office Suite, EndNote, Adobe, as well as a variety of internet browsers.
The library will provide patrons with journal tables of contents via email upon request. This is an ongoing service; patrons will receive their selected TOC's as the journal issues are received by the library.
Library staff will pull and scan journal articles for City of Hope patrons. If an item is not owned by Graff Library, it may be possible to obtain it from another institution: delivery time depends on lending library.
Orders can be placed using ILLiad
, our online document delivery and interdelivery loan system. Departments will be billed only for rush requests ($20 charge).
The librarians at Graff Library will help patrons with reference inquiries related to scientific and medical topics. Information from reference sources and bibliographies can be provided. Library staff also instruct patrons on how to access and search library-owned databases and the Internet. Requests for assistance can be submitted on written forms found at the circulation desk, by phone, email, or in person.
Librarians will search commercial databases for patrons. Patrons may make requests by phone or email.
Multifunction machines are available for patron use in the library. The charge for personal copies is 5 cents a page, or 25 cents for color.
Any City of Hope employee, students, and patient may check out books from the library after filling out a library card application available at the front desk. Selected others, e.g. trainees, visiting professionals, etc., may be granted temporary borrowing privileges.
Books - 2 weeks, and can be renewed twice
Journals - 24 hrs with special permission; renewals are not allowed.
A/V - 24 hrs; renewals are not allowed.
Reference materials do not circulate.
Reserve materials do not circulate.
If an item is checked out, a hold can be placed on it. When the item is returned, the patron who placed the hold will be notified via email.
Patrons are responsible for the cost of replacing items they lose pluse a five dollar processing fee.