Insurance We Accept
Health care insurance can feel complicated, and we designed this page to clarify questions about coverage.
Each patient’s medical situation and insurance plan are different. Although there is no guarantee of coverage, you should ask your health insurance company to review your case with City of Hope. Even if your plan doesn’t cover care at City of Hope, you can ask your insurance company to authorize treatment here.
Notice
Although we strive to keep the following information current, it is subject to change without notice.
The following is a list of insurance companies that contract with City of Hope National Medical Center (hospital and technical services at the Duarte, California, medical center only) and City of Hope Medical Foundation (physician services only at the Duarte or another clinical location). If you don't see your specific plan or product below, please contact the company customer service department to check if you're covered or that City of Hope Medical Center or City of Hope Medical Foundation is a participating provider.
A PPO contracts with doctors and hospitals to create a network of participating health care providers. You save money when you use providers in your PPO network. If you use out-of-network providers, you may incur additional costs.
The following companies are contracted with the City of Hope National Medical Center for commercial PPOs:
- Aetna Healthcare
- Affiliated Health Funds
- Anthem Blue Cross
- Beech Street
- Benefit Panel Services (MultiPlan)
- Blue Shield of California
- Cigna Healthcare
- Envisioncare Triage-Advocates, Inc.
- Coventry/First Health
- Galaxy Health
- Great West Health Plan
- Interlink Health Services
- Health Net of California
- Health Smart/Inter Plan Health Group
- Kaiser
- LA Foundation for Medical Care
- MultiPlan
- Nevada Preferred Professionals
- Private HealthCare Systems (MultiPlan)
- Three Rivers Provider Network
- TRICARE
- Prime
- Prime Remote (TPR)
- Select
- Reserve Select (TRS)
- Retired Reserve (TRR)
- Young Adult Prime
- Young Adult Prime Remote
- Young Adult Select
- United Cancer Resource Services
- United Healthcare
- Choice/Choice Plus
- Select/Select Plus
- CORE
- Navigate
- Universal Health Network (Nevada Preferred Professionals)
The following companies are contracted with the City of Hope Medical Foundation for commercial PPOs:
- Aetna Healthcare
- Anthem Blue Cross
- Beech Street
- Blue Shield of California
- Cigna Healthcare
- Coventry Health
- First Health Network
- Galaxy Health
- Health Net of California
- Interlink Health Services
- MultiPlan
- Southern California Permanente Medical Group (Kaiser)
- Three Rivers Provider Network
- TRICARE
- Prime
- Prime Remote (TPR)
- Select
- Reserve Select (TRS)
- Retired Reserve (TRR)
- Young Adult Prime
- Young Adult Prime Remote
- Young Adult Select
- Choice/Choice Plus
- Select/Select Plus
Both individuals and families can purchase plans through Covered California or off exchange.
The following companies are contracted with the City of Hope National Medical Center under Covered California:
- Blue Shield Covered California EPO
- Blue Shield Covered California PPO
- Health Covered California HMO (Ambetter HMO)
The following companies are contracted with the City of Hope Medical Foundation under Covered California:
- Blue Shield Covered California EPO
- Blue Shield Covered California PPO
- Health Covered California HMO (Ambetter HMO)
- OSCAR Health Plan EPO
The following companies are contracted with both the City of Hope National Medical Center and City of Hope Medical Foundation:
- Aetna Institutes of Excellence
- Anthem Blue Cross Center of Medical Excellence
- Blue Distinction Center for Transplants
- Blue Shield of California
- Cigna LifeSOURCE
- Coventry/First Health
- Interlink Health Services
- LifeTrac Transplant Network
- Kaiser Permanente
- Optum
- TRICARE
- Prime
- Prime Remote (TPR)
- Select
- Reserve Select (TRS)
- Retired Reserve (TRR)
- Young Adult Prime
- Young Adult Prime Remote
- Young Adult Select
Your coverage only extends to doctors and hospitals within your EPO network. There are no out-of-network benefits.
- Oscar Health Plan
- Aetna Healthcare
- Anthem Blue Cross
- Blue Shield of California
- Cigna Healthcare
- Health Net of California
- United Healthcare
This health plan option allows you to choose a service from a participating or nonparticipating provider, with different benefit levels associated with each.
If you belong to an HMO, your insurance company will not pay for your health care unless you have an approved authorization from your insurance company and/or medical group prior to a planned admission or any service.
The following companies are contracted with the City of Hope National Medical Center for commercial HMOs:
- Aetna Healthcare
- Anthem Blue Cross
- Blue Shield of California
- Cigna Healthcare
- Health Net of California
- Kaiser
- TRICARE
- Prime
- Prime Remote (TPR)
- Select
- Reserve Select (TRS)
- Retired Reserve (TRR)
- Young Adult Prime
- Young Adult Prime Remote
- Young Adult Select
- United Healthcare
The following companies are contracted with the City of Hope Medical Foundation for commercial HMOs:
- Aetna Healthcare
- Anthem Blue Cross
- Blue Shield of California
- Cigna Healthcare
- Health Net of California
- Southern California Permanente Medical Group (Kaiser)
- TRICARE
- Prime
- Prime Remote (TPR)
- Select
- Reserve Select (TRS)
- Retired Reserve (TRR)
- Young Adult Prime
- Young Adult Prime Remote
- Young Adult Select
- United Healthcare
Medicare is a federal health insurance program for people aged 65 years or older or with disabilities. It covers the costs of hospitalization, medical care, and qualifying related services at City of Hope.
This plan allows Original Medicare beneficiaries to receive covered benefits through HMOs and Preferred Provider Organization (PPOs) instead. Private insurance companies offer additional benefits, such as dental, prescription drug and vision coverage, gym memberships, etc. The HMO plan requires the beneficiary to choose a primary care physician.
Medicare Advantage PPO
The following companies are contracted with both the City of Hope National Medical Center and City of Hope Medical Foundation for Medicare Advantage PPOs:
- Anthem Blue Cross
- Blue Shield of California
- Health Net of California
- United Healthcare
- WellCare/Easy Choice
Medicare Advantage HMO
If you belong to an HMO, your insurance company will not pay for your health care unless you have an approved authorization from your insurance company and/or medical group prior to a planned admission or any service.
The following companies are contracted with the City of Hope National Medical Center:
The following companies are contracted with both the City of Hope National Medical Center and City of Hope Medical Foundation:
- Blue Shield Promise Health Plan/Care1st Health Plan (former name)
- Gold Coast Health Plan
- Health Net of California
- Inland Empire Health Plan (IEHP)
- L.A. Care Health Plan
- Molina Healthcare of California
- United Healthcare (AARP Secure Horizons)
- WellCare/Easy Choice
Dual Eligible/Cal MediConnect/Medi-Medi is a voluntary program for people with both Medicare and Medi-Cal. It benefits seniors and people with disabilities and will combine medical, behavioral, long-term and home- and community-based services in one health plan. If you belong to an HMO, your insurance company will not pay for your health care unless you have an approved authorization from your insurance company and/or medical group prior to a planned admission or any service.
If you belong to an HMO, your insurance company will not pay for your health care unless you have an approved authorization from your insurance company and/or medical group prior to a planned admission or any service.
The following companies are contracted with both the City of Hope National Medical Center and City of Hope Medical Foundation:
- Blue Shield Promise Health Plan/Care1st Health Plan (former name)
- Gold Coast Health Plan
- Inland Empire Health Plan (IEHP)
- L.A. Care Health Plan
- Molina Healthcare of California
Medi-Cal is a public program that provides health care coverage to adults, families and people with disabilities who meet the income requirements. If you belong to an HMO, your insurance company will not pay for your health care unless you have an approved authorization from your insurance company and/or medical group prior to a planned admission or any service.
If you belong to an HMO, your insurance company will not pay for your health care unless you have an approved authorization from your insurance company and/or medical group prior to a planned admission or any service.
The following companies are contracted with both the City of Hope National Medical Center and City of Hope Medical Foundation:
- Blue Shield Promise Health Plan/Care1st Health Plan (former name)
- California Health & Wellness
- Gold Coast Health Plan
- Health Net of California
- Inland Empire Health Plan (IEHP)
- L.A. Care Health Plan
- Molina Healthcare of California
If you receive care from a provider without a contract with your insurance company that service is considered out of network. You may be financially responsible for any additional costs.
A provider-based facility is a hospital outpatient department of City of Hope National Medical Center, a general acute care hospital in Duarte, California and National Cancer Institute-designated comprehensive cancer center. Patients benefit because we offer additional resources for them and their families, including clinical nutrition, social work, rehabilitation/physical therapy, psychosocial screening and other related services.
Understanding health care coverage is a lot easier when you know common industry terms.
A list of answers to the most common questions about insurance and coverage.