Where Excellence Comes to Work
City of Hope® is the employer of choice for the best scientific, clinical, technical, administrative and organizational talent. Our commitment to the patient experience is at the center of everything we do, and was the leading force behind our transformation into a national system. As we’ve grown, we’ve stayed true to our mission and focused on our people.
We are committed to attracting and retaining top talent, and we’ve created a working environment and culture to fully maximize that talent in support of our mission.
In 2023, City of Hope was recognized with the Press Ganey Pinnacle of Excellence Award for Employee Experience. This award is given to only three top-performing organizations for consistently high levels of excellence over three years. In addition, our Press Ganey employee engagement survey results have remained strong despite lower engagement scores across the health care industry over the last four years. Our 2023 results showed that City of Hope’s engagement is at the 72nd percentile, significantly above the national benchmark for health care. Results also revealed that more than 85% of employees and physicians are proud to work at City of Hope.
From 2022-2023, the diversity metric within the Press Ganey engagement survey continued a favorable upward trend. All item scores and their average score were above the national benchmark and exceed the 2022 survey results. The new LGBTQ metric scored very favorably and was above the national benchmark. Press Ganey’s assessment of our scores state: “Taken as a whole, these results indicate an overall inclusive and healthy work environment — one that values diverse backgrounds, displays equality and fairness, demonstrates respect, does not tolerate bias or discrimination and is responsive to concerns brought forward.”
Our ongoing efforts to foster diversity were also recognized by DiversityInc, which for the third consecutive year listed City of Hope as one of the nation’s “Top Hospitals and Health Systems” for diversity, equity and inclusion, ranking us second overall and No. 1 in California.
City of Hope was also rated one of the Best Places to Work by The Orange County Business Journal for 2023.
Explore more of the 2023 Annual Report
In 2023, we welcomed five distinguished leaders in cancer research, translational science, diabetes research, and healthcare administration.
City of Hope was featured prominently in print, television and other media outlets throughout 2023, including pieces in the Los Angeles Times and Washington Post and on "TODAY" and "Nightline."
We put patients first, helping them navigate complex diagnoses while providing all the supportive care services they need to enhance their overall quality of life.
Top Stories of 2023
Adolfo Garcia-Ocaña, Ph.D., has joined City of Hope as the new chair of the Department of Molecular & Cellular Endocrinology. He has dedicated his career to studying the mechanisms that drive beta cell health.
City of Hope Orange County has been recognized by The Orange County Register as a "Top Workplace" for the second year in a row.