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Before You Visit City of Hope Duarte
Prior to your visit, a
- Verify your insurance benefits
- Make sure you understand and comply with our COVID-19 protocols
- Obtain your medical records and transfer them to your hospital
- Schedule your initial appointment
Map and Directions
When you visit City of Hope's Helford Clinical Research Hospital or any other treatment facility at the Duarte location, the last thing you want to worry about is getting lost on your way to an appointment. Below are helpful resources.
Directions to City of Hope Duarte
City of Hope Duarte campus map
Parking
City of Hope Duarte is enhancing its facilities to deliver better patient and staff care. Once the initial phase is complete, we will have doubled our patient parking capacity, built a state-of-the-art outpatient center and completed planning for a second inpatient tower to be connected to City of Hope Helford Clinical Research Hospital.
Please note that the main entrance has changed until further notice. Most patients and visitors should now enter campus via Village Road/Duarte Road or Buena Vista Street. Please refer to the Duarte Campus and Parking Map for a visual guide to these new entrance locations. All patients and blood donors visiting the Michael Amini Transfusion Medicine Center should enter the campus via Duarte Road and Circle Road and proceed to Parking Structure A.
Please visit our parking FAQs page for more parking and shuttle service information.
Express Check-In Kiosks
After your first visit, you can access our express self-check-in kiosks and be able to:
- Check-in for your appointments and print your itinerary
- Make a payment online via Visa, MasterCard, or Discover (debit/credit)
- Sign up for the MyCityofHope patient portal
Please note that the kiosk service is not available if you are visiting for the first time, your name and insurance has changed since your last visit, or if you will be making your co-payment with cash, check or debit card.