Dr. Christine Glaser meeting with her patient

New Patient Information for City of Hope’s Los Angeles-Area Locations

City of Hope® locations in the Los Angeles area and across California offer patients access to expert cancer care closer to home. If you have recently been diagnosed with cancer, you may have questions about your treatment options and your next steps. Our nationally renowned team of cancer physicians are dedicated to helping each new patient understand his or her diagnosis and to tailoring a personalized and compassionate approach to your care from day one.

Your First Appointment With City of Hope

At your first appointment, you will meet with members of the City of Hope team to discuss your cancer diagnosis, your overall health and preferences, and what an effective treatment plan may look like.

Getting a Second Opinion

Making sure that your diagnosis is correct and understanding as much as possible about your cancer’s behaviors and characteristics help us create a course of care that incorporates the most appropriate therapies and treatment options for you.

Referring a Cancer Patient to City of Hope

Patients from across the United States and around the world travel to receive treatment at City of Hope in Duarte, California, and other locations in the Los Angeles area, thanks to our reputation for exceptional, innovative cancer care. Below are ways to refer a cancer patient to City of Hope.

By phone
By fax

844-264-4357 

Send us your referral request letter with a patient face sheet.

To refer an international patient
New Patient Resources
If you’re a first-time patient, City of Hope offers a wide range of resources to help you navigate your cancer journey.
Insurance and Financial Assistance at City of Hope in the Los Angeles Area

Understanding your financial options and your insurance coverage is a vital first step in seeking care at City of Hope.

Accessing Your Medical Records at City of Hope

If you or a loved one need to request medical records of personal health information, our Health Information Management Services team can help.

City of Hope’s Legal Information

If you have a question about our legal or business policies, or City of Hope’s code of conduct, find out more here.

Hope Virtual Telehealth

Our telehealth option, Hope Virtual, lets you keep in touch with your cancer care team online via a computer, smartphone or tablet. You can access it using the MyCityofHope patient portal.

Patient Portal

As a new patient, you will be able to sign up for the MyCityofHope online patient portal. Via MyCityofHope, you can see and edit your personal information and medical records, access test results and pay your bills.

Supportive Care at City of Hope

Supportive care is a term used to describe a wide range of services designed to help you and your loved ones maintain your physical and emotional health during treatment, from pain management to mental health counseling, integrative care options and spiritual support.

City of Hope Patient Stories

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