City of Hope Receives Two Press Ganey Awards for Exceptional Patient Care
February 14, 2020 | by City of Hope
City of Hope has recently received two national awards for excellence in inpatient care from Press Ganey — the 2019 Guardian of Excellence Award and the 2019 Pinnacle of Excellence Award. The Guardian of Excellence Award recognizes top-performing health care organizations that have consistently achieved the 95th percentile or above for inpatient satisfaction. The Pinnacle of Excellence Award recognizes institutions that maintain consistently high levels of excellence across three years in patient experience.