EpicCare Link

EpicCare Link is a secure, HIPAA-compliant, web-based tool that connects external physicians and clinical teams to City of Hope. Users can access EpicCare Link anywhere with an internet connection and computer. For technical support, call 626-218-4357 (626-218-HELP).

Who Can use EpicCare Link?

EpicCare Link is for:
  • City of Hope referring physicians and associated office staff
  • Community-based care partners, including hospitals, medical groups/IPAs, private practices and transitional/long-term care facilities

What are the benefits of EpicCare Link?

You can use EpicCare Link to:

  • Attach electronic records in real time
  • Proactively track patient referrals, appointments and more
  • Have secure two-way communication with City of Hope physicians and link your message to patient documents or charts for ease of reference
  • Maintain continuity of care with patients at City of Hope
  • Coming soon: Request electronic patient referrals to any City of Hope location, as well as submit patient documents

Simplified Referrals and Patient Status Tracking

  • View progress notes, medication lists, discharge summaries, orders and test results on demand without needing to request records to be faxed or mailed.
  • Track status of submitted requests.
  • Reduce care duplication.
  • Coming soon: Create referrals to any City of Hope location and track past and future patient appointments.

How do I enroll in EpicCare Link?

In order to register for EpicCare Link, you'll need:

  • NPI number (clinical staff only)
  • License number and state license issued (clinical staff only)
  • Site name, address, phone and fax number
  • Your first name and last name
  • Your work email
Enroll in EpicCare Link now. Once approved, we'll email you a confirmation and login information.

How Do I Access EpicCare Link Training?

It is our priority to ensure that our partners receive quality and reliable service. Our professional staff is always available to help address any questions and concerns. Contact your territory physician liaison to receive training on how to access EpicCare Link.

Duarte main campus

Doug Nyland, Sr. Liaison

Antelope Valley, Palmdale

Melissa Nesmith

Arcadia, West Covina, Glendora

Jacqueline Ness, Sr. Liaison

Riverside, Temecula, Wildomar, Corona

Burbank, Mission Hills, Santa Clarita, Sherman Oaks

South Bay

Avi Zamani, Sr. Liaison
[email protected]

Upland, San Bernardino, Colton

Marcel Mungaray III, Sr. Liaison
[email protected]

Thousand Oaks, Simi Valley, Sherman Oaks, West Hills

Nina Chouinard

Newport Beach, Huntington Beach – Coastal Orange County

Brandee Norton
[email protected]

Pasadena, South Pasadena, Glendale

Cristal Morse

Long Beach Elm, Long Beach Worsham

Marelise Richeal
[email protected]

Lennar Foundation Cancer Center – Irvine

Irvine, Laguna Hills – South Orange County

Orange, Tustin, Santa Ana – Central Orange County

Fullerton, Garden Grove – North Orange County

Rosalyn Wilson
[email protected]


Contact Us

If you don't know your liaison or have further questions, please contact:
Terri Gore, Director, Physician Relations and Outreach
Enterprise Growth and Innovation
[email protected]
Suzanne G. Madigan, Manager, Physician Relations and Outreach
Enterprise Growth and Innovation
[email protected]
Josette Mittica, Manager, Physician Relations and Outreach
Enterprise Growth and Innovation
[email protected]
Doug Weaver
Manager Physician Relations Orange County
[email protected]