Physician FAQs About City of Hope

Physician FAQs

We make it easy for you to refer patients and monitor patient care at City of Hope. Still, we know you might have questions. Here are answers to some of the most frequently asked questions we receive from referring physicians.
How do I:

How do I consult with a City of Hope physician regarding a potential patient?

Use our directory to find a doctor. You can also call a patient referral counselor at 800-826-HOPE. After compiling the patient’s medical information, a counselor will determine the best City of Hope specialist to help. This expert will contact you to discuss treatment options, including clinical trial opportunities.

How do I refer a patient?

For patients within the U.S.:
For patients who reside outside of the U.S., visit international referrals.

How can I monitor my patient’s care at City of Hope?

Your patient must provide consent before we can release any medical information. We offer dictations of clinical services and treatments to keep you informed of your patient’s care. You can access this information through EpicCare. You may also call 626-256-4673 to be put in contact with the treating physician’s office.

What health plans do you accept?

We accept most major health plans for hospital and physician services. To see a list of contracted plans, visit medical insurance we accept. We also accept Medicare, Medi-Cal and TRICARE (formerly known as the Civilian Health and Medical Program of the Uniformed Services, or CHAMPUS).
Our specialists will work with your patient to verify insurance coverage and benefits. Patients can also direct questions to financial support services at 626-256-4673, ext. 62715.

How do I find a clinical trial for my patient?

We enroll thousands of patients into clinical trials every year and offer trials not found elsewhere. We use these trials to explore a wide range of novel therapies to detect, manage and treat disease.

How can I contract for services with City of Hope?

Call the managed care department at 626-256-4673, ext. 86850. We can help you explore the possibility of a contract and establish a letter of agreement.

What is the difference between the City of Hope National Medical Center and the City of Hope Medical Foundation?

The City of Hope National Medical Center contracts for hospital and technical services. The City of Hope Medical Foundation only contracts for professional services.

Contact us

Please reach out for more information.