Center for International Medicine Patient Services Team

Our International Medicine team is dedicated to making your City of Hope journey as comfortable and successful as possible.
Linda Bosserman
Linda Bosserman, M.D.,  Medical Adviser
"I am really excited to add medical direction and input to this amazing Center for International Medicine Team. It is a privilege to help expand our City of Hope expertise in cancer care, clinical research and compassion to patients from around the world."
Linda Bosserman, M.D., brings 30 years of experience as an oncologist and health care practice manager to her role at CIM. She is dedicated to bringing state of the art cancer care to diverse populations, and she hopes to help expand City of Hope's work to reach even more patients, practitioners and health care systems around the world.
Roxanna Man
Roxanna Man, International Patient Service Director
“It is a privilege to help our international patients, families and friends, supporting them through their care journey.“
Roxanna Man, who was born in Hong Kong, is fluent in Chinese and English. She began her career as an oncology nurse, then became a nursing supervisor and administrator, working to create policies that provide the very best patient care and outcomes.

Man joined City of Hope in 2005. With her clinical knowledge, leadership skills and compassion, she strives for her team to provide excellent service experience for our international patients.
Lita Tsai
Lita Tsai, Clinical Intake Specialist
"In my 15 years at City of Hope, I have seen lives transformed. I will do my best to assist our patients and their families!"
Every patient is special to Lita Tsai, who trained as a nurse and has been with City of Hope for 15 years. Tsai is passionate about providing the very best patient care. She coordinates and makes sure every department has all the resources they need to do their best work.
Nikita Shen
Nikita Qian Qi Shen, M.S.W., Senior Patient Access Coordinator
“What international patients and their family are going through is very tough and challenging, but that is why I am here to support and give hope”.
With her background in psychology and social work, 10 years of patient experience, and a warm and bubbly personality, NikitaQian Qi Shen, M.S.W., is expert at providing every international patient the very best that City of Hope has to offer. During her time at CIM, Shen has helped hundreds of patients. Born in Shenzhen, China, Shen is fluent in Cantonese, Mandarin and English.
Eric Zheng
Eric Zheng, Associate Patient Access Coordinator
“It is an honor to be part of the CIM team. I strive to provide the best support to our international patients.”
Eric Zheng's abundant compassion comes from personal experience, witnessing and supporting a close friend who battled cancer. Zheng exudes a positive attitude with a determination to provide service with empathy every day. He believes it is a privilege to work at City of Hope. With his knowledge and expertise of U.S. health system, Zheng strives to provide the best support to international patients and their families. Born and raised in China, Zheng is fluent in Mandarin and English.
Michael Chu
Michael Chu, Associate Patient Access Coordinator
“I am honored to be part of the CIM team, because it gives me the chance to help and support patients and their families in their most difficult time.”
With his background in nursing and health care administration, 17 years of patient experience working in various facilities with international patients, Michael Chu brings in many insights and ideas in growing and enhancing the current international patient process. Chu speaks fluent Cantonese, Mandarin and English.