Our International Medicine team is dedicated to making your City of Hope journey as comfortable and successful as possible.
Linda Bosserman, M.D., Medical Adviser
"I am really excited to add medical direction and input to this amazing Center for International Medicine Team. It is a privilege to help expand our City of Hope expertise in cancer care, clinical research and compassion to patients from around the world."
Dr. Bosserman brings 30 years of experience as an oncologist and healthcare practice manager to her role at CIM. She is dedicated to bringing state of the art cancer care to diverse populations, and she hopes to help expand City of Hope's work to reach even more patients, practitioners and healthcare systems around the world.
Roxanna Man, International Patient Service Director
“It is a privilege to help our international patients, families and friends, supporting them through their care journey.“
Roxanna, who was born in Hong Kong, is fluent in Chinese and English. She began her career as an oncology nurse, then became a Nursing Supervisor and Administrator, working to create policies that provide the very best patient care and outcomes.
Roxanna joined City of Hope in 2005. With her clinical knowledge, leadership skills and compassion, she strives for her team to provide excellent service experience for our international patients.
Lita Tsai, Clinical Intake Specialist
"In my 15 years at City of Hope, I have seen lives transformed. I will do my best to assist our patients and their families!"
Every patient is special to Lita, who trained as a nurse and has been with City of Hope for 15 years. Lita is passionate about providing the very best patient care. She coordinates and makes sure every department has all the resources they need to do their best work.
Nikita Qian Qi Shen, MSW, Senior Patient Access Coordinator
“What international patients and their family are going through is very tough and challenging, but that is why I am here to support and give hope”.
With her background in psychology and social work, 10 years of patient experience, and a warm and bubbly personality, Nikita is expert at providing every international patient the very best that City of Hope has to offer. During her time at CIM Nikita has helped hundreds of patients. Born in Shenzhen, China, Nikita is fluent in Cantonese, Mandarin and English.
Eric Zheng, Associate Patient Access Coordinator
“It is an honor to be part of the CIM team. I strive to provide the best support to our international patients.”
Eric's abundant compassion comes from personal experience, witnessing and supporting a close friend who battled cancer. Eric exudes a positive attitude with a determination to provide service with empathy every day. He believes it is a privilege to work at City of Hope. With his knowledge and expertise of U.S. health system, Eric strives to provide the best support to international patients and their families. Born and raised in China, Eric is fluent in Mandarin and English.
Michael Chu, Associate Patient Access Coordinator
“I am honored to be part of the CIM team, because it gives me the chance to help and support patients and their families in their most difficult time.”
With his background in nursing and healthcare administration, 17 years of patient experience working in various facilities with international patients, Michael brings in many insights and ideas in growing and enhancing the current international patient process. Michael speaks fluent Cantonese, Mandarin and English.