Bethany Garoutte, M.B.A., is chief operating officer at City of Hope® Cancer Center Chicago and its outpatient locations across the Illinois market. In this leadership role, Garoutte oversees the daily operations and a diverse team of administrative and medical employees dedicated to ensuring patients receive exceptional care in a safe, welcoming environment.
A strategic leader with more than 25 years’ experience in health care administration, Garoutte oversees all operational areas for City of Hope Chicago, including business development, physician practice, employee recruitment and retention, clinical and supportive departments, process improvement and mergers, and acquisitions. She’s an executive member of both the enterprise senior leadership team — which ensures clinical and operational alignment across City of Hope’s national network — and the Medical Staff Credential Committee, which ensures City of Hope Chicago maintains its clinical accreditations, including the American College of Surgeon’s Commission on Cancer accreditation.
Garoutte joined City of Hope in 2011, after 16 years as an operations leader for a community hospital system in Southeastern Wisconsin/Northeastern Illinois. Since becoming chief operating officer in 2021, she’s overseen multiple complex projects, including migrating multiple electronic medical records systems with no disruption to patient care or appointments, leading the market through the COVID-19 pandemic, and implementing a partnership with the National Marrow Donor Program that led to City of Hope Chicago being selected as the primary apheresis and collection center for the Midwest region. She also helped restructure the clinical research team at City of Hope Chicago to provide patients with more access to clinical trials.
Garoutte completed her undergraduate education at Carthage College in Kenosha, Wisconsin, double majoring in business administration and marketing, and she holds a master’s degree in business administration from Marquette University in Milwaukee.
