Planning Your Trip
If you require a visa to travel to the U.S., we can help with the process.
We will provide you a list of the documents you'll need for your visa interview and, if you request it, we'll send you a letter confirming your scheduled appointment at City of Hope.
If you wish to have legal representation, we can recommend an experienced law firm to assist you.
Traveling to City of Hope
Our staff will help you adjust to living here in Southern California, regardless of the length of your stay. From coordinating transport from the airport to finding accommodations for yourself and your loved ones, we’re here to help.
We have relationships with many local hotels that provide discounted rates for City of Hope patients. We can also provide information about places to shop, restaurants, rental cars, how to open a bank account and more.
Your First Day at City of Hope
From the moment you set foot on our Duarte campus, you will never feel alone.
When you arrive, our team will welcome you and introduce you to your personal patient access coordinator, who will speak your language or arrange for translation services, make sure you have everything you need and guide you to your first appointment.
A licensed translator will be on hand to help with your initial physician consultation and medical appointments.
At City of Hope, we take care of the whole person, not just the disease.
City of Hope is also home to the innovative Department of Supportive Care Medicine. This multidisciplinary team is made of compassionate professionals, including:
- Doctors and nurses specializing in clinical supportive and palliative care
- Pain management specialists
- Clinical social workers
- Child life specialists
- Patient navigators
- Positive image professionals
- Health education specialists
- Spiritual care providers
- Volunteers all working with your primary health care team to manage pain, anxiety, depression, isolation and the distress that may come with a cancer diagnosis and treatment
As the heart of the Department of Supportive Care Medicine, the Sheri & Les Biller Patient and Family Resource Center integrates all of City of Hope’s support services in one accessible and comfortable environment for patients and their families.
Once your treatments ends, the team at City of Hope will still be involved in your care.
When you're ready to return home, our team will make sure you have whatever medications you need, your records and any pertinent information needed for your recovery.
We will maintain contact with your local doctors, to keep them informed of your follow-up care requirements so that you can adjust to your life after cancer as easily as possible.