Traveling to City of Hope in Illinois
We Make Getting to City of Hope's Illinois Locations Easy
An estimated 5.8 million people delay medical care each year due to a lack of reliable transportation. At our City of Hope® Illinois locations, we understand the stress and expense of traveling for treatment. That's why we make it our priority to ensure that your treatment is as convenient and stress-free as possible.
Our physicians have expertise in treating many forms of cancer, including rare, complex and advanced-stage diseases. Our Illinois hospitals offer both standard-of-care and state-of-the-art technologies and tools to fight cancer, while supporting patients' quality of life by providing supportive care services designed to help them prevent and manage side effects. Each patient receives an individualized, comprehensive treatment plan customized to his or her needs by a team of cancer experts collaborating on that patient's care.
Covering the Cost of Travel for You and a Caregiver
We offer financial counselor support and assistance with transportation and other travel logistics for qualifying patients to help them get access to the care they need when they need it. Our experienced team will work with you in arranging the various aspects of your visit, from gathering your medical records to scheduling your appointments and, for qualifying patients, making your travel and lodging arrangements. *
To learn more or to know if you qualify, call (877) 524-4673 to speak with a member of our team.
Travel To-Dos Covered by City of Hope
| Travel To-Dos | Costs and Coverage |
|---|---|
| √ Reserve airline/train ticket.* | For certain patients and their caregivers, City of Hope will cover the cost of your flight, train ride, or reimburse you for miles if you drive.* |
| √ Make hotel/lodging arrangements.* | City of Hope offers affordable on- and off-site rooms and has partnered with nearby hotels to offer rooms at reduced rates. |
| √ Arrange for transportation from the airport or train station.* | City of Hope helps arrange ground transportation services, including trips to and from the hospital and local lodging sites. |
| √ Determine where and what to eat during your visit. | City of Hope offers healthy and affordable meal options for patients and their caregivers at the hospital. |
| √ Figure out parking arrangements. | Our City of Hope Illinois locations offer complimentary, valet or validated parking depending on the location. All parking at our treatment facilities is free. |
| √ Determine local travel costs. | City of Hope may be able to offer mileage reimbursement or complimentary transportation for patients living near one of our Illinois locations.* |
Once here, our staff is available to continue assisting with your travel coordination and other needs throughout your treatment.
Prior to Your Visit, a City of Hope Representative Will:
- Verify your insurance benefits
- Schedule your initial appointment
- Schedule your air or train travel*
- Reserve your accommodations at our on-site guest quarters or at a nearby hotel*
- Greet you at the airport or train station and bring you to the hospital, or to your nearby lodging site*
Once You Arrive, Our Cancer Center Provides:
- Concierge services (an information station at the hospital)
- On-site dining options
- Shuttle service to the airport*, local restaurants, shops and attractions
- Patient and caregiver activities, classes and support groups
- An on-site pharmacy/supplement center
- Free Wi-Fi throughout the hospital and outpatient locations
* If you are a beneficiary of a government health insurance program, such as Medicare, City of Hope is not permitted to provide travel, lodging or transportation benefits.