Welcome to City of Hope: Your Gateway to Advanced Cancer Care

Becoming an International Patient

Choosing City of Hope for your treatment means more than selecting a healthcare provider; you're choosing a partner dedicated to your healthcare journey. Our staff is committed to assisting you at every turn.

Our Center for International Medicine is equipped with experts who offer personalized services tailored to your specific needs. A Patient Access Coordinator will be your advocate, facilitating communication by speaking your language or arranging translation services, providing guidance, coordinating your first visit, and liaising with your loved ones.

Begin Your Healing Journey: Complete the New International Patient Form

Your journey to personalized care begins with our New International Patient Form. This key step supplies us with essential information that enables our team to initiate your care process and set the stage for a personalized approach to your treatment and care.

New international patient form

Upon form submission, you will receive an automated confirmation from our patient intake system, including preparatory information for your journey with City of Hope. A dedicated member of our International Patient Care team will then contact you within two business days to guide you through the next steps, including preparing and securely submitting your translated medical records for review.

Essential Documentation for Review Process

To ensure a seamless evaluation, compile the following documents, labeled with the patient’s full name in ENGLISH and date of birth:

Essential documentation for review process - medical records and personal documentation

While direct medical record translation services are not provided, City of Hope is dedicated to assisting you by connecting you with certified translators to ensure a smooth preparation process.

Tailoring Your Care: Evaluation and Planning

Comprehensive Evaluation

Upon receipt of all relevant medical records , our esteemed physicians and nurses will thoroughly review your file to ensure completeness, typically informing you of your status within three business days.

Personalized Treatment Planning

To achieve a comprehensive understanding of your health, additional tests or scans may be recommended before your City of Hope visit. We will also estimate your treatment cost, providing transparency on deposits and secure payment methods. Our Patient Access Coordinators are available to address financial questions, guiding you through the financial aspects of your care.

Scheduling Your Appointments

After completing your medical evaluation and arranging financial details, we will schedule your appointments, prioritizing your convenience.

Beyond Treatment: Comprehensive Services and Support

City of Hope is dedicated to providing a holistic approach to care. We encourage you to explore our additional resources designed to support you throughout your journey.

Complete new patient form, send translated medical records, provide payment information, schedule appointemnts

Immediate Assistance

For urgent assistance or inquiries, please contact us directly at +1 833-330-4673 or via email at [email protected]. Our team is prepared to listen, understand your unique situation, and provide the necessary support.