Caregiver Resources at City of Hope

Sheri & Les Biller Patient and Family Resource Center

The Biller Patient and Family Resource Center is open Monday through Friday from 8 a.m. to 5 p.m. and offers many services to both patients and caregivers. The center’s amenities include:
  • Multiple seating areas to read or rest while waiting for appointments
  • A small reference library of publications on cancer topics, coping and grief
  • The Tranquility Garden with a running water feature for those who wish to enjoy snacks and be outside
  • Four private public computer stations and a printer
  • Fax service.
  • Information on cancer support groups, classes, workshops and monthly calendar of events for patients and caregivers
  • Caregiver’s Café - A program offered especially for caregivers. A place to take time to relax and get to know other caregivers, replenish and restore. Light refreshments are served.
  • Free educational materials in English and Spanish on the following topics:
    • Cancer diagnosis
    • Cancer treatment options
    • Cancer-related symptom management
    • Coping techniques
    • Caregiving tips and suggestions

 

Hope and Parsons Village

Hope and Parsons Village has several amenities available to caregivers of inpatients. The Village has a fully equipped kitchen that includes a refrigerator, stove and microwave. A shower and laundry room can also be used.
 
For more information, contact Hope and Parsons Village at (626) 256-4673, ext. 62380.
 

Meal Services at Duarte Main Campus

  • Cafeteria Service: Our main campus cafeteria provides convenient room-service dining, available upon request. Meal tickets can be purchased at the Service Desk. Meals are delivered to the Village or individual patient rooms. Breakfast, lunch and dinner are offered. To place your meal requests or to ask questions, please call (626) 256-4673, ext. 63257.
  • Le Bistro: Located on the first floor of City of Hope Helford Clinical Research Hospital, Le Bistro has gourmet salads, panini sandwiches, pizza, lattes and more every day.
  • Corner Café: Conveniently located in the Geri & Richard Brawerman Ambulatory Care Center, Corner Café serves a wide assortment of beverages, quick snacks or tasty salads and sandwiches every day.
  • Crossroads Café: The Crossroads Café, located south of Brawerman Center and southeast of Helford Hospital, serves a variety of hot entrees, sandwiches, salads, snacks and beverages every weekday. Heart-healthy and vegetarian items are featured daily.

 

Vending Machines at Duarte Main Campus

Vending machines with snacks and beverages are available at the following locations:
  • Near the elevator on the first floor at the Brawerman Center
  • Outside the entrance to the Crossroads Café
  • Inside the ambulance entrance to the Main Medical Center
  • Hope and Parsons Village
Lists of local services, attractions, hotels and motels are available at the Sheri & Les Biller Patient and Family Resource Center or the Clinical Social Work office in the Main Medical building.

 

Support Groups at City of Hope

Trained facilitators offer support groups focused on education and practical problem solving. Sessions often include talks from physicians, nutritionists and other experts. Groups may address the needs of patients with specific diseases or the needs of family members and caregivers.
 
Visit the Sheri & Les Biller Patient and Family Resource Center on the Duarte main campus for a list of current and upcoming support groups or view the Biller Center Supportive Care calendar.
 

Patient and Family Orientation

Join an orientation class and learn many valuable tips covering these topics: how to get the most out of appointments with doctors and other health professionals, whom to call when you need help; how to find your way around City of Hope, and where to find practical and valuable resources that can make life a little easier for patients and families.
 
Please call the Biller Patient and Family Resource Center at (626) 256-4673, ext. 32273, to sign up for an upcoming orientation.
 

Supportive Care Contact List

  • Biller Patient and Family Resource Center (626) 256-4673, ext. 32273
  • Chaplaincy (626) 256-4673, ext. 63898
  • Child Life Services (626) 256-4673, ext. 64513/60243
  • Clinical Social Work (626) 256-4673, ext. 63874/62282
  • Palliative and Pain Care (626) 256-8741
  • Patient Navigators (626) 471-7217
  • Positive Image CenterSM (626) 310-8874
  • Psychiatry and Psychology (626) 256-8741