Frequently Asked Questions About Appointments
If you are feeling well and are asymptomatic for COVID-19, please come to your regularly scheduled appointment. Common symptoms of COVID-19 include cough, fever, shortness of breath, fatigue, headache, muscle or body aches, the new loss of taste or smell, sore throat, congestion or runny nose). If you are experiencing these symptoms or are awaiting COVID-19 test results, please stay at home until you receive a negative test. Inquire with your physician as to whether a telehealth visit is available. However, if you have worsening symptoms or shortness of breath, contact your doctor and seek medical attention.
All necessary visits and treatment as scheduled by your doctor should be kept unless you meet one of the above criteria.
Even if you are feeling well and have no COVID-19 symptoms as described above, when you come for your appointment, you will be screened upon arrival. We recommend that you arrive 15 minutes early for this process. We will ask you some basic questions about any symptoms. Patients with a fever, cough, or shortness of breath or whose responses to screening questions indicate an elevated level of risk for COVID-19 exposure or infection will be brought to a secondary screening area for further evaluation.
Our City of Hope visitor policies vary depending on the location you are visiting. Please review our current visitor policy.
If you have no symptoms and feel well, with no exposure history, treatment can continue without interruption (as determined by your doctor). Postponing a BMT must be decided by your transplant doctor.