Specialty Pharmacy

How City of Hope's Specialty Pharmacy Enhances Patient Care

At City of Hope's Specialty Pharmacy, it is our mission to help you navigate the complex area of specialty medications, which are drugs used to treat certain conditions such as cancer and diabetes. These drugs often require a pharmacist's clinical knowledge and guidance to ensure they’re used effectively. We aim to deliver safe, high-quality and cost-effective care from a team of pharmacy experts trained in your condition.

We recognize that each patient has a unique set of needs, and we strive to meet these needs by supporting you every step of the way. Our team works diligently to identify obstacles and develop solutions to barriers that may prevent you from getting the treatment you depend on. Every patient who uses City of Hope's Specialty Pharmacy is assigned a dedicated liaison as a direct point of contact and personalized resource.

Our Specialty Pharmacy operates out of our Outpatient Pharmacy, Geri & Richard Brawerman Ambulatory Care Center, at the main campus in Duarte, California, and at our South Pasadena and Upland clinical network locations. From providing additional supplies, including syringes, pillboxes and sharps containers, to making sure you have your refills on time, we have you covered.

• Exceptional customer service 
• Pharmacist consultation and medication follow-up
• Copayment information 
• Proactive refill coordination and reminders to minimize gaps in therapy 
• Pharmacy benefit investigation
• Prior authorizations for specialty medications (including patients who cannot fill their scripts at City of Hope)
• Finding financial assistance programs for drugs prescribed
• Rerouting prescriptions to a plan-preferred pharmacy
• Free shipping or pickup