Your Cancer Care During COVID-19
Coronavirus is particularly dangerous for people with cancer, especially those with compromised immune systems. More than ever, our patients need assurance and safe access to lifesaving cancer care. As a National Cancer Institute-designated comprehensive cancer center, City of Hope is a leader in treatment, research and outreach and has the highest standards for infection prevention and control.
For patients with upcoming appointments at City of Hope:
- If you have been exposed to COVID-19, have symptoms or are waiting for test results, out of respect for the health of other patients and our care team, please do not come to your appointment in person. Call 844-961-4673 for guidance on next steps. Virtual appointments are an option.
- Please do not come to the Evaluation & Treatment Center (ETC) for COVID-19 testing unless specifically directed to do so by your physician or if you are experiencing acute shortness of breath or another medical emergency.
- In keeping with our ongoing policy, all patients and visitors must wear a surgical mask at all City of Hope locations. Cloth masks may not provide adequate protection against the Omicron strain.
Patient Hotline
Call 844-961-4673 for general questions about COVID-19
Hours of operation: 9 a.m. to 5 p.m., Monday to Friday
Your health is our highest priority, which is why we urge you to maintain your treatments, screenings and appointments during this difficult time.
Learn how we're caring for you and keeping you safe from COVID-19.
Appointments during COVID-19 FAQs
Treatments during COVID-19 FAQs
Patient safety and COVID-19 FAQs
Our COVID-19 tests and pricing FAQs
We continue to place the safety of our patients, their families and our staff first, especially with regard to current COVID-19 best practices. At our City of Hope Duarte campus, any person who has been approved by City of Hope to visit a hospitalized patient or accompany a patient to their outpatient appointment must present proof of full COVID-19 vaccination or a negative COVID test result taken within the prior 72 hours of each visit — learn more. Everyone will be required to wear a mask at all times. If a patient arrives without a mask, we’ll provide one.
View our nonpatient visitor policy
Visitor policy FAQs
Patient and visitor COVID-19 screening policy
Screening FAQs
Blood donations during COVID-19 FAQs
To support our patients’ emotional needs during the COVID-19 situation, we provide services in psychology, social work, palliative care, physical and occupational therapy, and nutritional and financial counseling.
Living with Cancer Resources
Practical and Financial Resources
Hopeful Online Cancer Community
Just Breathe: The Benefits of Mindfulness
For more COVID-19 information, such as official guidelines, visit the following resources.
COVID-19: Our Health and Travel Recommendations
COVID-19: LA County Department of Public Health
COVID-19: Centers for Disease Control and Prevention
COVID-19: World Health Organization
National Comprehensive Cancer Network COVID-19 Vaccination Guide for People With Cancer
City of Hope is taking every measure necessary to protect the health of our patients, visitors and our staff.
This message from Michael Caligiuri, M.D., president of City of Hope National Medical Center, explains how.
City of Hope provides exquisite care in a safe environment, and we want you to know what we are doing to ensure the level of care that you and your patients have come to expect from us.
Message from Dr. Vijay Trisal, CMO
Telehealth offers many ways we can continue to deliver world-class cancer care while minimizing the COVID-19 infection risk to immunocompromised patients and health care professionals.
Our scientists are working around the clock on the development of a COVID-19 vaccine and other research to fight the coronavirus.
Find a Location Near You
In addition to our main location in Duarte, California, we offer clinical network locations throughout Southern California.
