Department of Supportive Care Medicine

Counseling at Biller Resource Center
At City of Hope, we understand that the emotional effects of a life-altering illness are diverse and personal for patients, friends, partners and family members. So we created the Department of Supportive Care Medicine as an island of kindness, compassion and comprehensive information to help you manage this unpredictable journey.
The Department of Supportive Care Medicine is a tightly-knit unit of specialty services that work together to offer seamless care. There you will find the Sheri & Les Biller Patient and Family Resource Center, our mental health professionals in psychology and psychiatry, child life specialists, Positive Image CenterSM cosmetologists, patient navigators, health educators, volunteer programs and interpreter services.
Trained in palliative medicine and hospice care, our experts include physicians, advanced practice nurses, clinical social workers and chaplains.
This multi-disciplinary team is there to deliver the unique and personal care you deserve.

Come and Meet Us 

As the heart of the Department of Supportive Care Medicine, the Biller Center integrates all of City of Hope’s support services in one accessible unit. Located on the Duarte main campus (see below map), it offers a welcoming environment to patients, families and caregivers. Resources, education, and empowering support include classes and events covering the myriad questions that accompany diagnosis before during and after treatment.

Positive Image Center
How you look and feel can influence how you heal. Offering a safe and private place for individualized care, our Positive Image CenterSM sees to the appearance-related side effects of surgery and cancer treatment. Licensed cosmeticians offer individualized attention and support to men and women, patients and families. You’ll find it conveniently located on the Duarte Main Campus.
A cancer diagnosis can be personally daunting, and its impact touches your entire network of family and friends. In Living with Cancer, you and your loved ones can find many tips, tools and resources on how to address the many physical and emotional issues that can arise during and after treatment.
Knowledge is power in negotiating and navigating through a serious illness. Understanding what to expect from cancer therapies, post-procedure care, symptom management and who to call for additional help will nurture your peace of mind.